Postal service

US Postal Service: Customer Complaint Process

What the GAO found The United States Postal Service (USPS) delivers mail to approximately 147 million residential addresses. To help serve our customers, USPS has a 5-step process for handling and resolving residential customer complaints. USPS defines a complaint as a reported service issue that is not resolved during a customer’s initial contact with USPS […]

Postal rates

New Zealand updates round Kiwi definitive stamps for new postage rates

By Denise McCarty New Zealand Post is updating its Kiwi round definitive stamps. Announcing the five new stamps issued on July 4, New Zealand Post said: “To honor our beloved national bird, this popular stamp has been refreshed for the eighth time since 1988. The 2018 round kiwifruit features all five species of kiwi in […]