Postal service

Postal Service Begins Nationwide Expansion of Next Day Delivery Service

A pilot program that started in Texas is now gaining momentum – as well as nationally – as the US Postal Service announced that its USPS Connect commercial delivery program is now available in more locations and will scale. nationally by the end of this year.

USPS connection includes four service options, but all are designed to help small businesses in a world that demands fast shipping.

“USPS Connect provides businesses of all sizes with what they want — an affordable way to meet consumer demand for fast delivery,” Postmaster General and CEO Louis DeJoy said in a statement. “A central point of our Deliver for America plan, it allows us to take full advantage of our network’s capacity to increase volume and revenue so that we can continue to serve the American people with affordable and reliable mail and package delivery.

The rollout includes USPS Connect Local, USPS Connect Regional, USPS Connect National, and USPS Connect Returns.

  • USPS Connect Local allows businesses to offer next-day service at all locations with options for same-day delivery, Sunday delivery, and pickup at select locations. It includes USPS Connect Local Mail, a first-class mail option for documents up to 13 ounces. Businesses can inject their USPS Connect Local packages and mail at the designated postal facility’s receiving dock or take advantage of free en-route pickup when their carrier delivers their mail. Free flat rate bags, boxes and envelopes are available via USPS Click-N-Ship.
  • USPS Connect Regional provides businesses with next-day regional delivery of Parcel Select Packages and Parcel Select Light Packages.
  • USPS Connect National provides delivery solutions through First Class Parcel Service, Parcel Select Ground and Retail Ground.
  • USPS Connect Returns allows businesses to offer their customers returns with free pickup en route from their carrier or drop off at a nearby post office.

“We listened carefully to our business customers to develop this program,” said Jakki Krage Strako, Head of Commerce and Business Solutions. “We are increasing next day deliveries. We also offer small businesses large business pricing and more friendly ways for all businesses to interact with us.


Read: Will same-day and next-day package deliveries get the Postal Service over the hump?

Read: Postal service puts parcels first in reform plan

The Postal Service announced USPS Connect last September, launching the pilot in Texas. This effort has made possible for small businesses shipping rates that were previously only available to high-volume customers, many of whom are propelled into the world of e-commerce and its expectations of fast shipping.

It’s also part of an effort by DeJoy to remake the Postal Service to compete with Amazon. (NASDAQ: AMZN)fedex (NYSE: FDX) and inverter (NYSE: UPS). In early 2021, DeJoy announced to focus on parcel programs that include USPS Connect. The Postal Service expects the program and the broader Delivering for America initiative to generate $24 billion in revenue by 2030.

As part of the reorganization, the Postal Service will offer same-day, next-day and two- to three-day deliveries spanning its four package delivery services: Priority Mail Express, Priority Mail, First Class Package Services for deliveries weighing less 1-pounder and Parcel Select, in which the Postal Service collects packages dropped off at post offices by high-volume shippers for last-mile deliveries to residences.

By law, the Postal Service must serve all addresses in the United States, giving it daily touchpoints with a majority of Americans. However, the demands of e-commerce with next day and now even same day shipping are bound to stress logistics operations.

Click for more articles from Brian Straight.

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