Postal service

The U.S. Postal Service distributes gifts in support of Operation Santa

CLEVELAND – The US Postal Service’s delivery professionals are on a mission to help make children’s vacation wishes come true.

What would you like to know

  • Operation Santa Claus Brings Holiday Happiness to Kids Sending Wish Lists to Santa
  • Letters must be postmarked before December 10.
  • Letters can be adopted from

December is a busy time for the Post Office, something Kathy Stout has grown used to over her 18 years as a letter carrier.

“Lots of catalogs, things of that nature,” she said.

Its postal route includes around 420 possible stops. It’s a routine that she says she knows and loves.

“I actually like the job,” she said. “I love my clients. “

As she walks from letterbox to letterbox, she keeps an eye on anything addressed to the North Pole.

“We see them all over the years and you know it’s something special,” she said. “And it’s just, it warms the heart. To know that you are making a difference there.

The woman, who is both a mother and a grandmother, said December 25 was her favorite day.

“Seeing their faces light up,” Stout said. “I couldn’t imagine if they didn’t know the magic of Christmas.”

It is magic that she wants every child to feel when they write a letter to Santa Claus.

“These memories stay with them for a lifetime, and every child deserves the happy memories, not the bad ones,” she said.

Stout and Santa’s other helpers at the Postal Service give him a hand with all the letters by uploading them for adoption with Operation Santa Claus. Those who adopt the letters buy the gifts and then send them to the child as a holiday surprise.

“To them, it comes from Santa Claus and they don’t think any differently,” Stout said. “They don’t know the difference.”

The address of the child and the donor remains confidential and the donors remain anonymous. This is something the Post Office has been doing for over 100 years and something that Stout holds dear.

“Christmas, for me, is about family,” Stout said. “It’s about making it special when you can. “

Letters to Santa Claus must be postmarked by December 10. His address and information on adopting a letter can be found at